Reputation Management
Automated Reviews

Build your reputation with potential new customers and deliver influential trust signals to Google.

local seo services joy tischer performance marketing manager

Joy Tischer
SEO Adviser

95% Consumers Read Reviews
Online Review Management Companies

And 88 percent of online consumers trust online reviews as much as a personal recommendation, according to Bright Local, the leader in local search ranking data and reporting. This statistic is astounding. This means that consumers are willing to trust a review written by total strangers! If you are not requesting user reviews (or ignoring them as a potential marketing opportunity) you are alienating nearly all of your buying population, depriving them of information they want to help them make their buying decisions. Luckily, automated software will help you invite your customers to review your brand, and to help you understand your brand sentiment across the Internet. And, you may even intercept a negative review before it even happens!

Ideal For

Retail and e-commerce stores

Service area businesses

seo services for travel and hospitality businessesTravel and hospitality

Professional services

How Automated Reviews Benefit Your Business

Customer Satisfaction

Hear how satisfied your customers are feeling. Get your NPS score!

Intervention

Intervene with a poor experience before your customer starts posting online.

Build Trust

Enhance your reputation with prospects and the search engines.

Monthly Reports

See which customers are writing reviews, what they're saying, and where.

Automated Customer Review
$35/month

Start Up Fee $125

Automated Customer Review Features

Summary

Online customer reviews have a powerful effect on the behavior of your audience and the performance of your brand. They build your reputation with potential new customers and deliver influential trust signals to Google and other search engines. Don't shy away from requesting reviews. They're an essential core of your online success.

Includes:

  • Automated review requests
  • Automated posting to your business website
  • Automated Google review requests
  • NPS customer satisfaction scoring
  • NPS score calculations
  • Real-time review reporting
Customer review software setup

A Find8 Performance Marketer will set up your account and fully configure all aspects of it, leaving you to run your business and hand off happy customers to review your products and services. We will:

  • Set up customer review software account
  • Configure settings in the software
  • Write email templates, such as Leave Us a Review and Thank You For Your Review
  • Set up and install review widget on your website
  • Set up monthly reporting
Automated review requests

We ask your customer to rate how likely they are to refer your business to a friend and to comment on their experience. You may send your customer an email inviting them to take a survey or if you're out in the field, use the kiosk mode, which operates on an Internet-connected smartphone or tablet.  

 

Automated website posting

The software will automatically post positive reviews to your website for Google to scan and for website visitors to read.

 

Automated Google requests

Customers that rate you at or above your pre-designated “positive rating” threshold are asked to cut and paste their review to Google.

NPS customer satisfaction scoring

Ratings form your Net Promoter Score, a key indicator and data point to your business and customer relationship. Every month you will receive reports offering easy views into your Net Promoter Score, customer feedback, online reviews, and more. 

 

Real-time review monitoring

We also monitor online review sites and alert you to new reviews posted on your business so you can respond. Or, ask us about our Positive Performance and Reactive Response packages, and we'll take care of all responses, both good and bad.

 

%
Shoppers

Read online reviews before making a purchase either online or offline

%
Shoppers

Use customer reviews to determine if a local business is good or bad

%
Increase

Websites displaying reviews can increase sales conversions

%
Shoppers

Report positive reviews makes them more likely to make a purchase from a business

Performs Well With

Checkered Flag

Display reviews directly on your website, which helps convert visitors to prospects. Learn more about Checkered Flag.

Performs Well With

Local Data Management

Manage, correct, and optimize your business data across search engines, GPS navigation systems and business directories. Learn more about Local Data Management.

Performs Well With

Brand Starter

Establish a Facebook presence with strategic thinking and messaging to build your brand. Learn more about Brand Starter.

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Google My Business

Local SEO visibility starts here. The information you provide about your business appears in Google Search, Google Maps, YouTube, Knowledgegraph, and more. Learn more about Google My Business.

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