Acknowledge and thank the customers who take the time to positively review your company.
CEO, Marketing Strategist
THE POWER OF POSITIVE REVIEWS
Review Reputation Management
When a company provides a service, the customer is either satisfied or dissatisfied. In the digital world today, customers often take their experience straight to the web. Any time a customer communicates their experience with your brand, the review will be amplified on the web and social media. Many business owners will respond to negative reviews to try to effect some kind of "damage control," but responding to positive feedback is just as important. Engaging and thanking customers who are brand advocates is a perfect way to create a loyal following and a strong referral network. In fact, 78% of consumers say that receiving a thank-you from the business owner a makes them believe the business cares more about them.
Service area businesses
Travel and hospitality
How Positive Performance Benefits Your Business
Enhancing Your Brand
Responding to reviews in a public forum helps to build your brand reputation.
Let your customers know how much you care by responding with a thank you message.
Positive public sentiment may increase your Google search rankings!
See what customers are saying, and how we're responding.
Start Up Fee $25
Positive Performance Features
Your online reputation is a projection of how people SEE your company. This projection translates into your performance offline as well! Make sure you acknowledge and thank the customers who take the time to positively review your company.
We monitor the following review sites on a daily basis for new reviews:
- Google My Business
If you would like to add a review site to the list, please ask us about add-on pricing.
When your business receives a new, positive review, we will notify you via email.
If a customer leaves a glowing review, it can't get any better than that, right? Actually, it can. If a customer gave you a compliment in real life, you would say thank you. With an online review, the compliment is public. A Find8 Performance Marketer will caringly and professionally write unlimited public acknowledgments on your behalf. In these cases, we typically do not send replies for review and approval beforehand since our replies are celebratory in nature. If you experience negative reviews, your Performance Marketer will contact you about next steps about our Reactive Response package.
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