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Heatmap data shows you exactly how your website performs by illustrating how users interact with each element, from clicking to scrolling to exiting. With this information, we can improve your pages, site usability, and ultimately lead conversions.

After your website visitors learn about your products and services, empower them to reach out to you to request a quote, schedule an appointment, or request additional information. Save your form submissions into a WordPress database to manage and export your contacts. Force required fields and correct data formatting before the information enters your database. Our advanced form stops bots by using Google reCaptcha, eliminating spam from infiltrating your pipeline. Set custom auto responses to let your clients know you appreciate them contacting you and that you'll follow up shortly and that they have successfully contacted you.

Pop-ups grab the attention of site visitors.
Convey a specific message such as an event, sale, promotion, newsletter signup, or coupon.

Quid pro quo...offer an item of perceived value in exchange for contact information.

Encourage sales and loyalty from your new website traffic with the incorporation of coupons that display discounts, special offers, and new products/services.

Fun Fact: 79% of all Gen Z-ers and Millennials seek loyalty or discount programs with their favorite brands.

See how site users are navigating your site through heat map recordings, a live view, and you can even ask a user to chat if you get the Chat add on. Any known user data will be displayed, letting you know who they are and where they’re browsing from. This is where you can see all the data showing how your site is performing so you can see how to take advantage of opportunities or find ways to improve.

Conversion Funnels allow us to quickly and easily see where users abandoned a process on your site, such as creating an account, making a reservation, or adding items to an E-commerce shopping cart.

We have the ability to create unlimited funnels so we can track all manner of activity to identify common pain points and work to improve them.

Abandonment Report

This report shows us which individual fields on your forms were the last typed in before the user abandons the form altogether. This gives us insight into which fields are actually causing users not to complete the form. Once we have sufficient data to conclude that a certain field is causing users to leave without finishing, we’ll be able to take action to alter it in order to make the field more user friendly to reverse the trend.

Time to Start Report

This report provides the average time it took for a user to start filling out a form. Combine this with heat mapping software, and we can see just what people are doing and for how long before they fill out your form.

With this information, we have the opportunity to assess the content on a particular page and form a strategy for altering the content in order get them to fill out the form more quickly, giving you a faster conversion rate.

Field Time Report

With this report, we can see which fields on your form took the longest to fill out. This can reveal possible inconsistencies in user experience which will help us make decisions on how to alter the form to make it easier for users to fill out. This may involve changing labels, making the field optional, or removing it entirely.

Order Report

This form will tell the actual order that users fill out the different fields of a form. Once a trend forms that’s different than the way the form has been set up, we may find it beneficial to change the order of the fields to make the form quicker and easier to fill out and increase conversions.

Repeated Fields Report

We even have a report to show if certain fields are repeated and how often. This report reveals fields that may cause confusion or form validation errors. These fields may need to be relabeled or tweaked to be less restrictive to make it easier to fill out the form.

Polls are a useful feature for gaining user input in a wide variety of ways. We can use polls to get feedback on why users are leaving the page, why they aren’t signing up, or why they may not be interested in your product or service. Polls are also a great lead generation tool, giving you an extra opportunity to put a lead form in front of the user.

There are plenty of options for triggering the poll depending on what you’re using it for. We can set it up to trigger after a period of time spent on the site, we can have it pop up when the user gets to a certain point on the page, or we can trigger it when the user navigates away from the page.

We can even analyze the behavior of users based on their poll response to see what kind of things these users are doing and what content they’re seeing before taking the action they do, giving us insight into how to better arrange content on your site for optimum performance.

Our chat feature is a valuable add on that gives you the opportunity to interact with your site users and help them through answering questions or even guiding them through the sales process.

There are 3 main ways to chat with site users. You can directly ask to chat, be available to chat with an audible notification when site users request to chat, or set up an auto invite that will automatically invite visitors to chat when certain conditions are met.

You’ll have access to a dashboard that allows you to customize and maintain your contact with customers. You can lay out canned responses for quick and easy answers to common questions, you can chat with multiple customers at a time, and you can even see what the user is seeing with a live view mode so you can help guide them to the answers they are seeking.

Features include:

• Limit the live chat box to only show to registered users
• Obtain name, email and/or phone number of prospect
• Contact information is required
• Chat from desktop computer or mobile device
• New chat message alerts to signal a prospect is seeking assistance
• Choose when to accept chats